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Candidates who registered through the online process were prompted to create as password at registration and were requested to 'save
it to a safe place for future use'.
For candidates who registered prior to the online process, your initial password may be your last name.
For all, your password is case sensitive, so the first letter and any other letters you would normally capitalize in your last name, or may have capitalized when
creating your password during registration, will be upper case. The rest of the letters will be lower case and have no space and no hyphens between letters.
For example,
if your last name is Smith, your password will be Smith
if your last name is Smith-Jones, your password will be SmithJones
If you have changed your last name, your
password may be your maiden, or previous last name.
If you do not remember or need to change your password, you may try the link below or send an email to an ECFVG Staff Member
or call us directly at 1-847-925-8070 (Toll-Free: 800-248-2862), x6623 or x6682.
When contacting us via e-mail, be sure to include your full
name and address so we can locate your account to be able to help you with your password.
Please be sure to type the words "login help" or "ECFVG Web site login help" in the
subject line of your e-mail so we can provide quick service back to you.
We do not offer 24-hour password assistance so we strongly suggest
that you write down your login information and keep it in a safe place. We are currently available to help you with your login information during our
normal business hours Monday through Friday, 8:30 a.m. until 4:45 p.m. We will make every effort to return your phone call or e-mail as we are available |
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